NortheRN event: Service development - The importance of contemporary research
The Market Research Society's Northern Research Network, and Service Network recently joined forces to create a unique event. The event was designed to give attendees invaluable insight into how service research can help to create great customer experience, loyalty and rewards. Over 80 delegates attended to:
- Listen to national best practice case studies from retail, banking and the public sector.
- Meet like-minded professionals in service creation, management and research.
- Network, discover opportunities and develop partnerships.
Featuring
Kevin Gavaghan, Spirit of Creation ....Research is
Vital
Jude Leitch, Propinvest Ltd....An Award
Winning Approach
Sue
Dobson, Newcastle University....Smart Thinking
Details
Wednesday 28th January 2009. Hilton Hotel, Gateshead.
A full report will be available soon. To find out more about the network or share your ideas for future events call Joanna on 0191 211 1957.
